Privacy Policy

Last updated: 11/04/2026

1. Who I am

This website is operated by Julie Sinfield / Dyscalculia Tutor, a specialist dyscalculia and SEND tutor based in the UK.

If you have any questions about this policy or how your data is handled, you can contact me at: julie.sinfield@dyscalculiatutor.co.uk

2. What personal data I collect

I may collect and process the following personal information when you contact me or use my services:

• Parent/carer/guardian name
• Child’s first name and age (where provided)
• Email address and/or phone number
• Information you share about your child’s learning needs
• Session notes related to tutoring progress
• Payment or billing information

3. How I use your information

I use your personal data to:

• Respond to enquiries
• Arrange and deliver tutoring sessions
• Understand your child’s learning needs
• Track progress and plan appropriate support
• Manage bookings and payments
• Maintain safeguarding and professional records

4. Lawful basis for processing

Under UK GDPR, I rely on the following lawful bases:

• Contract – to provide tutoring services you have requested
• Legitimate interest – to manage and improve my services
• Legal obligation – where required for safeguarding or record-keeping
• Consent – for optional communications where applicable

5. How I store your data

Your information is stored securely and only accessed when necessary. I take appropriate steps to protect your data from loss, misuse, or unauthorised access.

6. Sharing your information

I do not sell your data. I may only share information with:

• Payment processors (e.g. Stripe, PayPal, bank services)
• Professional advisors if legally required
• Safeguarding authorities if there is a concern for a child’s safety

7. How long I keep your data

I keep personal data only for as long as necessary:

• Enquiry data: up to 12 months
• Client records: up to 6 years (for tax and safeguarding purposes)

8. Your rights

Under UK GDPR, you have the right to:

• Access the data I hold about you
• Request corrections
• Request deletion (where legally possible)
• Withdraw consent (where applicable)
• Raise a complaint with the Information Commissioner’s Office (ICO)

Website: https://www.ico.org.uk

9. Cookies

This website may use cookies to improve user experience and analyse website traffic. You can adjust cookie settings in your browser at any time.

10. Changes to this policy

I may update this Privacy Policy from time to time. The latest version will always be available on this page.